CUSTOMER STORIES/GFS DEVELOPMENT
GFS Development

7 extra property closures per month worth AED 3.5 million with 2-min response time

Mudassir Rizvi
Mudassir RizviMarketing Team, GFS Developments
|2 MIN READ|
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EXTRA MONTHLY SALESAED 3.5M
RESPONSE TIME2
SALES CONVERSION6
AT A GLANCE

The Story

GFS Developments is a prominent real estate marketing firm based in Dubai with a global reach, including offices in the UK. Operating in the high-stakes Dubai property market, the team manages massive lead volumes from Facebook Meta ads and maintains a network of over 20,000 brokers.

Before partnering with DoubleTick, GFS utilized GalaBox but struggled with a complex user interface and a disjointed lead distribution process. The nature of real estate demands ultra-fast lead-to-call time; even a few minutes of delay can result in a lead going “dry.”

CHALLENGE 1

High Learning Curve and Complex UI

The marketing team found previous platforms difficult to navigate, specifically regarding campaign setup and contact management.

FAMILIAR WHATSAPP-LIKE INTERFACE
Familiar UIDoubleTick provided a user interface almost identical to standard WhatsApp, allowing the team to launch campaigns with zero specialized training.
CHALLENGE 2

Slow Lead Turnaround and Manual Distribution

Leads were previously managed via Excel sheets, creating a significant lag between lead capture and salesperson contact.

CRM INTEGRATION WITH INSTANT NOTIFICATIONS
Instant NotificationGFS integrated their CRM (Salesmate) with DoubleTick’s API. As soon as a lead is captured on Facebook, DoubleTick triggers an instant notification directly to the salesperson’s mobile.
Mudassir Rizvi
GFS Development

If you told me tomorrow that DoubleTick wasnt working for a week, it would be total panic. We are relying on it too much because it saved our time and directly resulted in six to seven closures every month.

Mudassir Rizvi

Marketing Team, GFS Developments

CHALLENGE 3

High Volume of Unqualified “Noise”

Real estate ads often attract non-serious inquiries or job seekers, wasting the sales team’s time.

INTERACTIVE CHATBOT QUALIFICATION
Bot QualificationThe bot asks critical questions (budget, property type, contact timing), filtering out non-buyers so agents only speak with serious investors.
MEASURABLE IMPACT

What changed after DoubleTick

Reduced to ~2 minutes (from significantly longer manual cycles).
2RESPONSE TIME
6 to 7 closures per month directly attributed to DoubleTick.
6SALES CONVERSION
9/10 for ease of use and familiarity.
9USER INTERFACE RATING
10/10 for seamless CRM and lead notification flow.
10INTEGRATION SUCCESS
Successfully managed broadcasts to 20,000+ brokers and prospects.
20,000+CAMPAIGN EFFICIENCY
Mudassir Rizvi
GFS Development

If you told me tomorrow that DoubleTick wasnt working for a week, it would be total panic. We are relying on it too much because it saved our time and directly resulted in six to seven closures every month.

Mudassir Rizvi

Marketing Team, GFS Developments

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