DoubleTick
WHATSAPP CHATBOT

Build a WhatsApp chatbot in minutes — no code needed

Drag-and-drop bot builder with 15+ triggers, AI agents trained on your content, and native CRM integrations. Automate routine conversations and sync data — without writing a single line of code.

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PROBLEMS

Your agents are answering the same 10 questions a hundred times a day

Manual replies, manual routing, manual data entry \u2014 your team is doing repetitive work that WhatsApp automation should handle. Without a chatbot, every conversation costs you agent time.

Problem 1

Agents waste hours on FAQ replies that a WhatsApp chatbot could handle instantly

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Problem 2

First response takes too long — customers leave before anyone replies

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Problem 3

No WhatsApp auto reply after business hours — leads go cold overnight

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Problem 4

Data from WhatsApp conversations stays in chat, never reaches your CRM

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FEATURES

Everything you need to automate WhatsApp conversations

Build powerful WhatsApp chatbots with a drag-and-drop flow builder.

15+ trigger types

Message received, CTWA lead, SLA breach, attribute change, webhook, Google Sheet row — and more.

Conditional logic

Branch your WhatsApp chatbot flows based on customer responses, tags, time, or any custom field.

Interactive messages

List menus, quick reply buttons, and dynamic responses that feel human, not robotic.

Time controls and scheduling

Delays, scheduled sends, “wait until” specific dates, and weekly recurring WhatsApp auto replies.

01

Instant First Response

WhatsApp chatbots reply in seconds — customers get answers before they lose patience.

02

24/7 WhatsApp Auto Reply

After-hours leads get handled immediately by your chatbot, not the next morning by an agent.

03

Zero Manual Data Entry

Customer information flows from WhatsApp conversations to your CRM automatically.

04

Agents Focus on What Matters

The chatbot handles repetitive queries. Your team handles the complex conversations.

KEY DIFFERENTIATOR

Not another basic WhatsApp chatbot. A real automation engine.

Most WhatsApp automation tools match keywords and send canned replies. DoubleTick understands context, takes real CRM actions, and integrates with your entire business stack.

No-code visual bot builder

DoubleTick

Drag-and-drop flow builder

OthersBasic

15+ trigger types

DoubleTick

Messages, webhooks, sheets, SLA, CTWA

Others3-5 triggers

AI chatbot (GPT-powered)

DoubleTick

Trained on your content

OthersGeneric AI replies

Real CRM actions

DoubleTick

Update fields, assign agents, trigger workflows

OthersReply only

Conditional branching

DoubleTick

Multi-level logic with custom fields

OthersLimited

Google Sheets integration

DoubleTick

Read + write in chatbot flows

Others✗

Working hours auto reply

DoubleTick

Built-in routing action

OthersManual setup

25+ webhook events

DoubleTick

Real-time data exchange

Others5-10 events

Most WhatsApp tools reply to messages. DoubleTick reads intent, executes CRM actions, syncs data to your business tools, and routes exceptions to the right human agent — all without code.

INTEGRATIONS

Your WhatsApp chatbot connects to everything your business runs on

Native CRM integrations, webhooks, and APIs \u2014 so your WhatsApp automation fits into your existing tech stack from day one.

Shopify
WooCommerce
Zoho CRM
LeadSquared
Bitrix24
CleverTap
Tally Prime
QuickSell
Indiamart
MyOperator
Google Sheets
Zapier
Google Calendar
Google Drive
01

Plug and play

Native WhatsApp integrations connect in minutes — no developer needed.

02

Build anything custom

25+ webhooks and full API access for custom WhatsApp automation workflows.

03

Two-way data sync

Customer data flows between WhatsApp conversations and your CRM in real time.

FAQ

Frequently asked questions

Everything you need to know about building WhatsApp chatbots and automation with DoubleTick

DoubleTick Bot Studio is completely no-code. Select a trigger, add conditions and actions, and your WhatsApp chatbot is live. You can build a full automation flow — from lead qualification to CRM sync — in minutes without any technical skills.

Train it three ways: upload your FAQ list as CSV, point it at your website URL, or add question-answer pairs manually. The AI chatbot learns your products, policies, and brand tone within minutes and starts handling customer conversations accurately.

The AI tracks unresolved intents and either sends a custom fallback message or routes the conversation to a human agent — with full chat history and context attached. You can review unresolved intents to continuously improve your chatbot’s knowledge.

Yes. Bot Studio can update CRM fields, apply tags, create records, and trigger workflows in Shopify, Zoho, LeadSquared, and other connected systems — all within the chatbot flow. Data from WhatsApp conversations reaches your CRM without manual entry.

DoubleTick Bot Studio offers 15+ trigger types (vs 3-5 on most platforms), multi-level conditional logic, real CRM actions (not just replies), Google Sheets read/write, 25+ webhook events, and a GPT-powered AI agent — all no-code. Most competitors match keywords and send canned replies. DoubleTick executes real business actions.

Yes. Working hours routing is a built-in action in Bot Studio. Set your business hours, and the chatbot automatically switches to after-hours flows — sending custom messages, collecting lead info, or routing to on-call agents. No manual switching needed.

EXPLORE DOUBLETICK

Everything you need for WhatsApp at scale

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AI Suite

AI agents that read, understand, and act across every WhatsApp conversation. CX intelligence, summaries, and governance.

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Manage

One shared team inbox for 500+ WhatsApp numbers. Role-based access, CRM-grade contacts, and full audit trails.

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Engage

WhatsApp broadcasts with 98% open rates. Carousel templates, WhatsApp Forms, retargeting, and campaign analytics.

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Reach

Click-to-WhatsApp ads with Conversions API and retargeting. Full funnel attribution from ad click to revenue.

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Analyse

Enterprise dashboards, AI-powered conversation insights, agent performance tracking, and campaign attribution.

Start today

Turn conversations
into conversions

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